FAQ

Where are your offices located?

How do I access my Telehealth Appointment?

Who do you work with?

We provide counseling services to children, adults, couples, and families. Our practice is inclusive and affirming of all backgrounds, ethnicities, religions, and identities. We are proud to be an LGBTQ+ affirming practice.

What can I expect during the first session?

Your first session will be an opportunity to meet face-to-face, review our policies, and address any questions you may have. We’ll also discuss your reasons for seeking counseling and your goals for therapy.

Do you accept insurance?

Yes, we are in-network with the following insurance providers:

Premera Blue Cross
All Blue Cross Blue Shield plans
Kaiser Health PPO and HMO
First Choice
Aetna
Regence
Federal Blue Cross / Blue Shield

What if my insurance is not listed above?

If your insurance provider isn’t listed above, you’ll be responsible for the full fee at the time of service. We can provide you with a monthly Superbill, which you can submit to your insurance company for potential reimbursement. Please note that reimbursement rates vary, and we recommend checking your out-of-network benefits prior to scheduling.

Keep in mind that submitting claims for out-of-network reimbursement requires a diagnosis, and insurance coverage is not a guarantee of payment.

What is your cancellation policy?

We have a 48-hour cancellation policy for weekly appointments. If you do not cancel within 48 hours, you will be charged the full fee.

What forms of payment do you accept?

We accept most major credit cards, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), cash, and checks. You can securely enter your credit card information into our client portal, and your card will be automatically charged on the morning of your scheduled session.

How long will I be in therapy?

The duration of therapy varies based on individual needs and goals. Some clients find relief through short-term approaches like our EMDR intensive program, while others engage in therapy for several months or longer. Many clients choose to continue therapy for ongoing personal growth, and some return as needed when new challenges arise.